Email Support
Get help via email
support@academiq.com
Response: 24 hours
Contact & Support
Questions, partnership requests or enterprise inquiries — we'll route you to the right team.
PRIORITY
Live Chat
Chat with our team
Available 24/7
Response: Instant
Phone Support
Speak with an expert
+1 (555) 123-4567
Response: Business hours
Help Center
Browse our knowledge base
help.academiq.com
Response: Self-service
Send us a message
Business Hours
Mon – Fri9:00 AM – 6:00 PM (PST)
Saturday10:00 AM – 4:00 PM (PST)
SundayClosed
Live chat & email support available for Pro users.
Frequently asked
How quickly can I get support?
Our support team typically responds within 2–4 hours during business hours. Pro users receive priority support.
Do you offer phone support?
Phone support is available for Pro subscribers during business hours (9 AM - 6 PM PST, Mon–Fri).
Can I schedule a demo?
Yes — personalized demos are available for teams and institutions. Contact the sales team to schedule one.
Do you have enterprise solutions?
We offer custom enterprise packages with dedicated support, integrations, and volume pricing. Reach out to enterprise@academiq.com.
Need faster help?
Start a live chat or visit our help center for step-by-step guides.